The equipment that we remanufacture which is wholly or partly mechanical carries a 1-year limited warranty.
For cruise control actuators, an instance where the warranty is void is in the case where there is faulty throttle linkage which causes binding or excessive throttle return spring pressure. This can put undue strain on the actuator which will cause it to fail prematurely and, in turn, damage the amplifier. It is the responsibility of the Mercedes technician or vehicle owner to ensure proper linkage operation.
The warranty does not cover shop labor and installation costs.
The warranty is void if the seal is broken or the case opened.
We offer a lifetime warranty which extends the normal warranty for as long as the vehicle is owned by the same individual or organization. This service is available at any time during the normal warranty period.
We request a simple two-step procedure prior to return for warranty work. 1) Check boxes on a short "squawk sheet" (available from us) which tells us what may be wrong and 2) obtain a "return authorization number" so that we may track the return, test and repair/replacement of the unit.